Why is my landline phone not working

Determine which of these filters may have failed, you will need to turn on your DSL modem Unplug one filter at a time from the telephone jack wall. Leave the DSL filter you just unplugged attached to the device. Using another phone and DSL filter on a different jack determine if the problem still exists. If the problem goes away after removing a device The DSL filter is likely the cause of the problem. Replace the defective filter.

Try replacing or removing the defective device to resolve your problem. Plug in all of your DSL filters and devices, one at a time, testing after each device is added. Troubleshoot problems inside: electronics. Watch this video to learning about interference from other devices in the home. A corded phone is recommended for this test. If you are using a cordless phone please ensure it is connected to an electrical outlet. Unplug connections and power supplies for all telephones, computers, faxes, modems, satellite television or cable boxes, alarm systems, adapters and filters.

Once everything has been unplugged, test your telephone line s with a single phone by plugging the phone directly into a telephone jack wall. If the problem does not occur Begin adding the equipment you just unplugged one piece at a time.

Contact us. Scam calls. Help and support Landline Fix a problem There's a problem with my landline. If the static returns after plugging in a different phone or device, you'll need to replace the jack. See Install a Residential Telephone Jack for instructions. Try changing channels on your cordless phones. If you're experiencing static or other interference on your cordless phone, there may be too many signals on the frequency. Look for a Channel button on your handset or on the base station.

Change channels until you find one clear of interference. Move or disable interfering equipment. Certain electronics impede on the frequency used by cordless phones, and moving or turning off this equipment may help your signal. Home wireless networks running on You may need to upgrade your router to one that supports 5GHz wireless. See Choose a Wireless Router for more information. Baby monitors, bluetooth devices, and other cordless phones can all cause interference.

Try unplugging the phone and letting it sit for about 10 minutes. This should reset the phone. Try taking the battery out and then unplugging the base from the power and phone line. Not Helpful 25 Helpful Assuming you're using ADSL or similar, try disconnecting the internet and just plugging the phone directly into the wall. If this fixes your issue, you will need to replace your ADSL filter.

Not Helpful 18 Helpful My phone has a dial tone, and I can dial in and out, but I can't hear it ring. I already checked the ringer switch on the phone, and it is on. What can I do? Use a different phone in place of the one you are using now. If you still can't hear a ring tone, then call the phone company and have a repair man check out the phone line. But if you do hear a ring tone with the substitute phone, then the first phone is bad. One incident that can cause a phone to not have a dial tone is power.

Make sure your phone is plugged into a wall. Another cause could be if there was a storm in the area, there could have been an outage. Check with your local telephone company. Not Helpful 26 Helpful Even if I let my phone fully charge, when I pick it up, the low battery indicator comes on.

It sounds like your battery isn't holding the charge, so you should replace it. Not Helpful 9 Helpful Your phone might be broken. Check for frayed wires, kinked cords, etc. Maybe it's just time to get a new phone. Not Helpful 19 Helpful This could be a damaged microphone inside of the phone, you may need to replace it. That is because you are charging it and it is easier for the signal to show as busy than to say phone is dead. Not Helpful 22 Helpful The call connects, but they can not hear my voice on the other end.

What is wrong? Your microphone is ether muted or broken. Try to un-mute it or replace the phone if the issue continues. Not Helpful 14 Helpful I am running a cat5 8 wire line, split up into 2, 4 wire sections.

Lines 1 and 2 work perfectly, but line 3 does not. I have traced everything from the 40 year old box in the back to the wall and nothing is wrong with the wire and the connections. How do I fix it? If you want three lines, you need to split it up into four, two wire lines.

Most telephones need two wires. Not Helpful 0 Helpful 6. Include your email address to get a message when this question is answered. If the dial tone returns it means your phone or device is damaged or defective If these steps don't solve the problem, you may need to replace your phone cord.

More than one of my landline connected devices doesn't work. If you're using a cordless telephone, make sure the battery is charged and the base is plugged in If you have an answering machine, fax, computer modem, alarm system or another device, make sure it's plugged in correctly If there has been any recent changes in the home that may affect the phone line, try to undo them.

Rearranging your furniture, installing a new fax machine or setting up a new satellite receiver are potential triggers If you don't hear a dial tone on more than one of your devices, follow these steps: Unplug all equipment from every phone jack including fax machines, modems, splitters, etc. Leave everything unplugged for a minimum of 60 seconds Plug in your most basic telephone, preferably not a cordless phone Check for the dial tone.

If the dial tone returns , begin adding equipment one piece at a time, continuing to check for a dial tone after each addition If you lose your dial tone again after an addition, remove the device in question from the jack.

The device is probably causing the problem and you may want to have a professional to examine it. None of my landline devices work.